EIM

Merced and Canidium announce upcoming ICM Webinar: Solution Assessment and Road Mapping

Monday, April 12th, 2010 | EIM, Merced, Project Direction, SPM | No Comments

Canidium and partner Merced Systems will host a webinar at noon Eastern / 9:00 A.M. Pacific on Tuesday, May 11th.  The key speakers will be Canidium Principal Consultant (and frequent Alpha Comp contributor), Jason Kearns, and Merced’s VP of Business Consulting, Matthew Katz.  Kearns and Katz will be discussing the classic progression of incentive compensation automation within organizations including how organizations can assess their current process and effectively road map for future success.   Those who will most benefit from attending include sales VPs, IT directors, compensation managers and other compensation and sales professionals.   More information and registration is available here.

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EIM Solutions Resist Commoditization with Supplementary Features

Friday, June 5th, 2009 | EIM, SPM | No Comments

What are the standard features of an enterprise incentive management (EIM) software package? David Kelly discusses this difficult question in an insightful recent post on his blog. Kelly points out the ambiguity of the EIM solution relative to the standardized feature set present in general ledger solutions. This is certainly true but is it necessarily a negative? I’m not sure. Of course it is definitely a bad situation if the customer is expecting one thing and does not get it or gets something undesired. Additionally, difficult system delivery issues can arise if functionality confusion causes implementation project scope growth. However, these things can and should be managed by proper pre-sale vendor product evaluation and post-sale system integration. That we don’t have 15 EIM vendor software solutions with the exact same feature set is a good thing. Sure, certain features (plan calculations, audit support, reporting) should be addressed by all packages, but supplementary features are allowing vendors to differentiate themselves and resist the move towards commoditization that has occurred with, for example, G/L packages.
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#5: You put lipstick on a pig

Wednesday, April 15th, 2009 | EIM, Project Direction, Top 'n' Lists, Top 5 Mistakes Collecting SPM / EIM Project Requirements, large projects, requirements | 2 Comments


#5 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements

You shied away from real improvement opportunities by falling back into the old way of doing things. It’s nice to upgrade parts of your system so they perform better, but if you don’t redesign around the new capabilities you may not see any real benefits. Your new system will still be a pig, even if it’s got a shiny new coat of lipstick.

The Problem

You’re fighting human nature again. The selection of a fancy new enterprise software package is a big deal. A lot of promises are made and due diligence is done around making sure the investment is worthy. Rarely is there the directive to “keep our processes exactly as they are.” In fact, many times the introduction of a new system is identified as the perfect catalyst for implementing the many changes management desires.
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#4: You didn’t finish (and you didn’t tell anyone)

Thursday, April 2nd, 2009 | EIM, SPM, Top 'n' Lists, Top 5 Mistakes Collecting SPM / EIM Project Requirements, large projects, requirements | No Comments


#4 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements

This is probably the most common mistake. You have an allotted amount of time for requirements, you get to the end of that time and you stop… or you at least say you’ve stopped in your status report. Meanwhile, you are vigorously working behind the scenes to “patch up a small leak here and there” as the the captain of the Titanic might have said.

The Problem

Denial and delusion are two of the benefits of the human condition we like to call coping mechanisms. It’s also a proven phenomenon that the smarter and more successful we are, the less likely we are to admit mistakes or failures. Sometimes we can do this by blaming others. Most times it more convenient to put on fake smile and say everything is fine. For those that yearn to avoid conflict (probably 90% of us), this is the preferred approach.
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