EIM
EIM Solutions Resist Commoditization with Supplementary Features
Friday, June 5th, 2009 | EIM, SPM | No Comments
What are the standard features of an enterprise incentive management (EIM) software package? David Kelly discusses this difficult question in an insightful recent post on his blog. Kelly points out the ambiguity of the EIM solution relative to the standardized feature set present in general ledger solutions. This is certainly true but is it necessarily a negative? I’m not sure. Of course it is definitely a bad situation if the customer is expecting one thing and does not get it or gets something undesired. Additionally, difficult system delivery issues can arise if functionality confusion causes implementation project scope growth. However, these things can and should be managed by proper pre-sale vendor product evaluation and post-sale system integration. That we don’t have 15 EIM vendor software solutions with the exact same feature set is a good thing. Sure, certain features (plan calculations, audit support, reporting) should be addressed by all packages, but supplementary features are allowing vendors to differentiate themselves and resist the move towards commoditization that has occurred with, for example, G/L packages.
› Continue reading
Similar Posts:
- Off premise solutions lower EIM / SPM entry bar - MichaelStus
- EIM / SPM system upgrade: port or reengineer - MichaelStus
#5: You put lipstick on a pig
Wednesday, April 15th, 2009 | EIM, Project Direction, Top 'n' Lists, Top 5 Mistakes Collecting SPM / EIM Project Requirements, large projects, requirements | 2 Comments
#5 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements
You shied away from real improvement opportunities by falling back into the old way of doing things. It’s nice to upgrade parts of your system so they perform better, but if you don’t redesign around the new capabilities you may not see any real benefits. Your new system will still be a pig, even if it’s got a shiny new coat of lipstick.
The Problem
You’re fighting human nature again. The selection of a fancy new enterprise software package is a big deal. A lot of promises are made and due diligence is done around making sure the investment is worthy. Rarely is there the directive to “keep our processes exactly as they are.” In fact, many times the introduction of a new system is identified as the perfect catalyst for implementing the many changes management desires.
› Continue reading
Similar Posts:
- #1: You took the buffalo for a walk - JasonKearns
- Beware of unneeded system flexibility - MichaelStus
#4: You didn’t finish (and you didn’t tell anyone)
Thursday, April 2nd, 2009 | EIM, SPM, Top 'n' Lists, Top 5 Mistakes Collecting SPM / EIM Project Requirements, large projects, requirements | No Comments
#4 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements
This is probably the most common mistake. You have an allotted amount of time for requirements, you get to the end of that time and you stop… or you at least say you’ve stopped in your status report. Meanwhile, you are vigorously working behind the scenes to “patch up a small leak here and there” as the the captain of the Titanic might have said.
The Problem
Denial and delusion are two of the benefits of the human condition we like to call coping mechanisms. It’s also a proven phenomenon that the smarter and more successful we are, the less likely we are to admit mistakes or failures. Sometimes we can do this by blaming others. Most times it more convenient to put on fake smile and say everything is fine. For those that yearn to avoid conflict (probably 90% of us), this is the preferred approach.
› Continue reading
Similar Posts:
- #1: You took the buffalo for a walk - JasonKearns
- #5: You put lipstick on a pig - JasonKearns
#3: You asked the tourist for directions
Tuesday, March 31st, 2009 | EIM, Project Direction, SPM, Top 'n' Lists, Top 5 Mistakes Collecting SPM / EIM Project Requirements, large projects, requirements | No Comments
#3 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements
It’s important to identify the true subject matter experts and speak to them. There are a lot of tourists roaming the streets eager to share what they know. Tourists have read all the guides and made a couple of day trips. They know more than you and they can sound very confident, but beware, they don’t live here. They don’t know that 5th Street is a one-way going south of Elm or that the Bob’s Big Boy landmark they’re using burned down two months ago. You need a native to give you details; only a native knows everything. At companies, there are many tourists roaming the halls with abundant enthusiasm and misinformation.
The Problem
Once again we like to pull information from those willing to give it. A fundamental problem with this approach is that it’s often the busiest and least available individuals to whom we really need to speak. I learned my lesson the hard way. This is a true story.
› Continue reading
Similar Posts:
- #2: You painted the wall from bottom to top - JasonKearns
- #1: You took the buffalo for a walk - JasonKearns